Here's how to turn captions or subtitles on or off, customize their appearance, and choose an audio language: To change subtitles, closed captions, or audio: For more info about audio descriptions, see Accessibility features. In the lower-right corner, select Audio and Subtitles.. example, a detailed narration of the scene or action that's taking place). Are you also annoyed with the audio descriptions on HBO Max? Some makes of TVs have a dedicated button on the remote control. I just updated my HBOMax app on Apple TV and it went away immediately. 2. Many streaming apps offer an accessibility feature called descriptive audio that describes the scene aloud, but it's turned off by default. Like many other applications, HBO Max also requires updated versions for smooth entertainment. If you play the movie or show you want to watch, then go into audio settings, there will be two "English" settings, and one "Espanol" just select the other English option. If we cant get this turned off that will be one less subscription we have to pay for I guess. Select Accessibility. Press the up arrow until the little square at the top right of the screen is highlighted. They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. Well, if you are keep reading so that you can know what to do about it. Create an account to follow your favorite communities and start taking part in conversations. Audio: Under Audio, choose a language (to turn off narration, choose English - Original instead of English - Audio Description.) In the Audio section, select English Audio Description, then click the X to close the window. A subreddit dedicated to HBO Max, the subscription video-on-demand streaming service from Warner Bros. At the time of this articles publication, all of the titles listed above now have audio description available. 3. Tap Audio Descriptions. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. How do I change audio settings on HBO Max? Contact HBO Max Support 7. The Audio Description feature might be playing on the HBO Max app if you've inadvertently turned it on. Worst app they need to fix this. Select the audio settings that you want to use. They should be able to tell you how to disable the feature. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Most of the time, the fault is in the smart tv settings. Tap your profile (upper right), the Settings icon , then tap or scroll to Captions and Subtitles and choose Manage Preferences (if available). Turn them off on HBO Max under subtitles? Its wide range of content and affordable price point make it a great choice for anyone who is blind or has low vision. Use audio descriptions on Apple TV Audio descriptions provide an audible narration of important onscreen action and content in movies and TV shows. Customize subtitles and captions The word team gets bandied about so loosely that many managers are oblivious to its real meaningor its true potential. Im not sure what the answer is. When watching HBO Max on Roku, the narrators voice can sometimes be a bit too loud and intrusive. Under "Narrator," you can toggle the narrator off. The first option is to clear your cache memory. RespectAbility and The RespectAbility Report is a GuideStar Platinum Participant. If you have an existing report and you want to add sorting or grouping to it, or if you want to modify the reports existing sorting or grouping, this section helps you get started. In a swimming race, what stroke do you not start from a diving block? Fortunately, its easy to turn off descriptive audio. Use the arrow buttons on the remote control to navigate the System option and press Enter. Navigate with the arrow buttons to Accessibility and activate it by pressing Enter. Find the Narration or Audio Guidance or Audio Description feature and set it to OFF. Press the Exit button to save changes. In the event that this does not work you can do one of the following to help turn off the audio descriptions on HBO Max. To disable audio descriptions on a specific movie or TV show, open the menu and select the "Audio Description" option. Click on Menu and select Settings. 5. If you are facing the issue of unwanted audio descriptions, first check the settings of HBO Max. Select Voice Guide twice. Press the Home button on the Roku remote. If youre looking to turn off the narrator on HBO Max, there are a few steps you can take. Click the middle of the circle button on your Firestick remote. Overall, the narrator is a useful tool that HBO Max can use to help set itself apart from other streaming services. Start playing a show or movie, then tap the screen to open the player controls. It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Audio Description and English. Quick tip: It's easy to accidentally turn on Screen Reader this way. Keyboard shortcuts You can use an external keyboard to navigate HBO Max and control playback. You have to go to the settings to figure out where the cache memory can be cleared in your phone. To toggle the Screen Reader on and off, quickly press the asterisk button on the Roku remote four times in a row. In the upper-right corner, tap the Audio and Subtitles button. Clear Cache from your phone or browser. 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HBO Max begins rolling out audio descriptions - The Verge However, this will disable the audio description for all programmes, not just the one you are watching. True or false? To do this, go to Settings > General > Accessibility > Caption settings or try pressing the CC button on your remote control (settings and remotes vary depending by TV model). 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. cshutch. How do I turn off descriptive audio on HBO Max on Roku? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Furthermore, audio description is now being created for all new HBO and Max Original programming, and customers can expect 3,000 hours of described content to be available by the end of March 2022, doubling again to at least 6,000 hours in total by the end of March 2023.. Toggle the Descriptive Audio switch to Off. It also provides audio descriptions for people who are visually impaired. Though, if your Primary audio track also has the descriptive audio, please let me know your local NBC affiliate and I'll look more into this. The option is currently available on the website and mobile apps but not on TV apps. The service offers both a free trial and a paid subscription. Here's how: Navigate HBO Max Press Tab or the arrow keys to move between items. It let me turn off captions and select the description option and then select English and it stopped but I have to do that every time another episode or movie plays. It is typically used by people who are visually impaired. Voice narration is not on Samsung settings. Heres what its like to wear the Dyson Zone, Elon Musks giant payday on trial: everything he said in court, LGs gamer-friendly C2 OLED has dropped to its lowest price to date, Sam Bankman-Frieds former friends pleaded guilty and are cooperating in the FTX fraud case, How To Turn Off Audio Descriptions From Your Smart Television, Steps To Turn Off Audio Description In Smart Tv, Other Ways To Turn Off Audio Description On HBO Max. However, this does not impact our reviews and comparisons. In addition to its support for audio description, HBO Max also offers a wide range of original programming, movies, and TV shows. Screen Reader is convenient for visually impaired users who need extra help navigating the Roku menus. They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. Close the Settings menu and enjoy your show! Not all TVs have the ability to turn off audio description, so you might need to purchase a new TV if thats something youre interested in. The fastest way to fix any problem with the HBO Max app is to restart it. California Consumer Privacy Act | Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Other reasons may include, a problem in Settings, a bug or you might need an HBO Max updated version. thats it. How do I turn off just my PS5 controller? To turn the audio descriptions on in your videos is the same for both platforms. Select Accessibility, then choose Captioning Track.. When you press the button you normally get two audio options. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Your video shouldnt have audio descriptions now. With audio description, they can enjoy all of the content that HBO Max has to offer. Audio Description is a service that provides information about the visual elements of a program. This is especially the case if I am listening at work or in the malls. Know more about HBO Max Audio Description. In that instance maybe turn off Bluetooth and confirm this. Click on the circle on the face of your iPhone, Then click on update all or update in order to update a single app. Select Screen Reader. Im having this glitch on XFinity, watching Infinity Train Book 4. Use audio descriptions on Apple TV - Apple Support To turn audio descriptions on, grab your Roku remote and do the following: Using HBO Max through a PC is one of the more convenient ways to stream. Some users are still having problems with audio descriptions, regardless of the methods outlined in this article. When you sign up for HBO Max, you may notice that your account has a narrator. The narrators voice is calm and reassuring, and she provides a lot of helpful information about how to use HBO Max. There are a few reasons. There will also be improvements to the screen reader compatibility of the website and apps. Clear Cache from your phone or browser 5. Watch on There are several ways that you can get rid of audio description on HBO Max. Here we will discuss how to deal with a situation in which you are trying to play HBO Max from inside of google Chromecast, and you can not get any sound to come from your TV. I think it has something to do with weight force. Didn't work. He was recently a temp for Warner Brothers and a part-time film critic intern for mxdwn.com. Discovery. However, it is possible to do this. So I turn it off and it's fine for the rest of that episode or movie, but even if I immediately roll into another episode or movie, it's back on again and I have to turn it off. Jump to Titles. A Roku essentially makes any TV a smart TV. First, you'll want to open up the HBO Max app and click on the three lines in the top left corner. If all else fails then contact HBO support to get assistance. Most TV's can turn off but since we're using the Roku to stream, the Roku needs to have this option. But I do know it's annoying af and I really want it to stop. Only with Wonder Woman. On your tv, go to the System options, then click on Settings. The audio description bug has been ongoing for quite some time. DMCA. 2. Signing out of HBO Max has been deliberately made to be as cumbersome as all subscription apps are. In the lower-right corner, select "Audio and Subtitles." In. This makes it an ideal option for people who are blind or have low vision. HBO Max has an extremely wide variety of titles available in their library, including but not limited to content from HBO, DC Comics, Cartoon Network and TCM. Audio descriptions are short pieces of narration that are added to movies and TV shows in order to provide additional information to viewers who are blind or have low vision. HBO Max is a streaming service that offers a wide range of TV shows, movies, and documentaries. wireless headphones with the longest battery life, Access the HBO Max app from your play store or AppStore, Next click on the program that you are watching. 3. Restart your device. Uninstall the app, download it again, then run the app. Press question mark to learn the rest of the keyboard shortcuts. Press the Home button on the Roku remote. I started watching Infinity Train Season 4 today and for some reason all of the actions were being narrated. Overall, HBO Max is a great option for people who are looking for a streaming service that supports audio description. It was annoying af. Audio description is a narration of the visual elements of a programme, which is inserted between the dialogue and sound effects. Those blasted subtitles keeps turning back on. Audio descriptions are useful for people who are blind or visually impaired, as they provide context that isnt obvious from only hearing dialogue and music. How To Turn Audio Description Off On Hbo Max | Hearinnh The HBO Max mobile app is on all major mobile devices and there is no difference between iOS and Android phones. Where In the US Can you turn right on red? For shows and movies that have audio descriptions, the tracks can be turned on from within the caption settings at the bottom of the video player. Update the app 3. HBO Max is a new streaming service from HBO that launched in May of 2020. Later this year, HBO Max plans to make audio description available across all supported Internet-connected TVs. Create an account to follow your favorite communities and start taking part in conversations. HBO Max | Find out what to do if you're having sound or audio issues Turn on audio descriptions on your iPhone or iPad - Apple Support 7 Why can't I turn off Audio Description on HBO Max? So I turn it off again, but even though I'm using the regular setting, the narration is still playing. Use audio descriptions in Settings Go to Settings > Accessibility. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. Second, the narrator can help create a specific tone for the show. See below for additional details. One of the features of HBO Max is the ability to change the audio settings. HBO Max Audio Described Titles - The Audio Description Project This makes it an ideal option for people who are looking for a variety of content to watch. This is usually done to comply with accessibility laws, but it can be annoying if you dont want to listen to the audio description. HBO Max Joins the Ranks of Streamers Providing Audio Description Now, HBO Max will no longer narrate your shows and movies. There will also be improvements to the screen reader compatibility of the website and apps. How to turn off the audio description on Samsung TV? Third, you can go to the Audio Description Settings on your TV and turn it off. Here you can adjust the font, color, size, and opacity. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. 3. But if you find it has been turned on by accident, the easiest way to turn it back off is with a shortcut on the Roku remote. Have you ever had problems with audio descriptions in the HBO Max app? Start watching something and then press the Select button on your remote (center of the navigational ring). From there, select "Settings" and then "General." Under "Narrator," you can toggle the narrator off. How do I turn off Audio Description on HBO Max app? There may be times when you dont want HBO Max to narrate your shows and movies. First, the narrator can provide context for viewers who may not be as familiar with the story. The audio descriptions and other changes will [allow] our community to share equally with family and friends in the truly universal pastime of viewing television and movies, said Dan Spoone, president of the American Council of the Blind, in a statement today. This is the best option if you want to remove the audio description from all programmes. Fortunately, there are easy ways to fix it. Another reason HBO Max is describing everything is to generate hype for its upcoming launch. Terms of Use | How do I turn off audio description on HBO Max Roku? Most people with a visual impairment use audio description to access television programmes, films and other content. 4. To disable HBO Maxs narration, follow these steps: 1. Open the app, then start playing a show or movie. Phone or Tablet Computer TV Reddit and its partners use cookies and similar technologies to provide you with a better experience. To disable audio descriptions for all content, open the menu and select the "Settings" option. Android phone or tablet, or Amazon Fire tablet. Sort the records in this table so they are grouped by the value in the classification field. We try our best to keep things fair and balanced, in order to help you make the best choice for you. Why is HBO Max narrating my show? Now you wont hear the descriptive audio when watching HBO Max on your Roku. I use a Samsung galaxy A32, however, the instructions are similar on other Andriod phones, Follow the following steps to clear the cache related to the app, Scroll using the arrows in the image below in order to see the steps, You may want to delete the app from your device altogether, Afterwhich you may want to reinstall the application over a WiFi connection, This can be done by taking the following actions, Start by closing the HBO Max app on your phone, Then close all of the other apps on your phone as well, Restart the app switch it on/open it and see if the audio descriptions are still there or if they have disappeared, If they are still there, then repeat steps 1 and 2 and restart your phone. Making the HBO Max website and application more accessible in terms of navigation and content. If you find your Roku player talking to you, there are two possible explanations. First, press the Home button on your Roku remote. I have tried different methods of turning off the audio descriptions on HBO max and would like to help solve the problem for you as well. Its part of the film , Same! Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. Sometimes there may be a glitch that causes the app to do things its not supposed to do. How To Play Spotify Through a USB on an Android, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. After episode 2, ADS is permanently on no matter what I do. After accessing HBO max, click on the message-like icon at the top or bottom of the screen depending on the device. Start playing something, then click the screen. How to Turn Off Audio Descriptions in HBO Max - Alphr Whether you disable audio descriptions on a per-title basis or globally, the process is the same. Turn on Audio Descriptions. Unplug your streaming media player (e.g. If you want to switch on subtitles or audio descriptions, then under the subtitles, you can click on the English CC prompt. The feature might have turned on accidentally, and now it is bothering the viewer by not turning off. Click on Menu and select Settings. The first way is to go to the Settings menu and select the "Audio" tab. This should be the starting point for potential fixes of any bugs or issues with the HBO max app in the event that the above steps do not work. When watching shows on HBO Max, I prefer to use a decent set of headphones so as to not disturb anyone around me. Many TV manufacturers turn on audio description by default, so youll need to go into your TVs settings in order to turn it off. By releasing a lot of information about its features, HBO Max is hoping to convince people that it is worth signing up for. Terms of Use | If the problem relates to a Samsung TV, you may want to reach out to Samsung support using the link below. Select the Settings icon in the top right corner of the screen. Audio Description won't turn off I started watching Infinity Train Season 4 today and for some reason all of the actions were being narrated. Ben Patterson Recently, HBO Max has been releasing a lot of information about its upcoming streaming service. This was driving me crazy. There will be ongoing efforts to increase HBO Max's described library from 1,500 hours to 3,000 hours by the end of March 2022. This does not effect our editorial in any way. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The Drive and its partners may earn a commission if you purchase a product through one of our links. Move down and choose the Audio and Subtitles icon. By submitting your email, you agree to our Terms and Privacy Notice. The option is currently available on the website and. This guide will show you how to turn it off. Make sure to check the settings before proceeding to any other step. Descriptive Audio is a feature that each streaming service implements on its own, so if you hear it and want to disable it, you need to do it from within the streaming app where you hear the audio. Another way to get rid of audio description is to use a descrambler. Click on the three lines in the top left corner of the screen. To change the caption styling, go to the Home screen on your iOS device, then Settings > Accessibility > Subtitles & Captioning > Style. No matter what I try, the narration plays every time and I haven't found a single way to disable it. Your email address will not be published. From there, select "Settings" and then "General." Alex Howard earned a Bachelors degree in Cinema and Television from California State University. Select Settings in the sidebar on the left. Apr 6, 2016 25,142 261 113,340 14,334 #2 Did you remember French sign indicating to cyclists that they may treat the red light as a yield if turning rightTurning right on red is forbidden in New York City unless this sign or similar is posted. Reddit for the win! This helps ensure that viewers are caught up on the story before it begins. Audio description won't turn off. A robots.txt file tells search engine crawlers which URLs the crawler can access on your site. You will need to find another way to watch your favorite programs. This will bring up a list of all the settings for HBO Max, and you can disable audio descriptions by selecting the "Disable Audio Description" option. :) Good luck. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. If youre having trouble turning off audio description on your TV, you might want to consult your TVs manual or the manufacturers website. Start watching something, then press the Play/Pause button. Disconnect and reconnect both ends of your HDMI cable. Start playing something, then click the screen. Audio description is a feature that provides additional information about what is happening on the screen for people who are blind or have low vision. Contact Us | Privacy Policy | TOS | All Rights Reserved. Start watching something and then press the. SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). If your settings are right and there is no chance of a bug, assure that the version installed on your phone is updated. To find out how to change the caption styling, go to Xbox: Closed captioning settings. WarnerMedia also has pledged to improve accessibility for their low-vision and blind audiences this week by: Due to restrictions during the pandemic this past year, HBO Max announced that every Warner Bros. film will be released on HBO Max the same day as the films will be in theaters. You then get taken to a screen with audio and subtitles. Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. how to turn off audio description on hBO max - Audioaural Audio descriptions in a video help visually impaired people understand what is going on in a movie or a show. Swipe up, and then do one of the following: Press the Play/Pause button to save your changes. Using AppleTV 4K (1st Gen) and every time I watch something on HBO Max, I have annoying Audio Description. 2. There are some other things that you can try if you are not getting any audio. But I usually watch it on my macbook so theres no updating I can do. Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. For example, in the HBO Max series "The Plot Against America," the narrator provides exposition on the historical events that the show is based on. Since HBO Max decided to provide descriptions with titles in order to broaden its appeal to many consumers, many users find these audio descriptions annoying and getting in the way of their favorite shows. Scroll down and select the "Settings" option. You can update the app, Clear Cache, Reinstall the app, Restart the App, Contact HBO Max Support or Sign Out And Sign Back Into your account. You can also turn closed captions on and off by pressing the Star button (*) on your Roku remote, and then choosing: On replay, Off, or On always. In "Settings," select "Accessibility." Dave Johnson 4. For more info about audio descriptions, see Accessibility features. Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. Explain the problem in detail and check to see if they have a troubleshooting guide. Close the Settings menu and enjoy your show! Heres how: 4. There are a few ways to get rid of audio description. Thank you for the help, I'm on latest version and that didn't fix the issue.