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One happy teenager. You have no idea how much they mean to us. Sorry for the confusion and thank you for raising this with us. Louis Vuitton and Emma Chamberlain want you to step into autumn in style with the French house's FW21 shoe collection. Need a better system in place for customer service and change their delivery company. Excellent service, will definitely purchase from here again. Your support of our brand is highly appreciated and we can't wait to hear from you again. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Hi TonyOur sincere appreciation for your wonderful review. He said it's the best coat he's owned. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. 39.99 59.99. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Your review warms our hearts. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. We appreciate it and we are looking forward to hearing from you again. Hi DavidWe are happy to see this; what a fantastic review! Thank you for sharing this with us and we want you to know that we are grateful that you decided to purchase from us. Super efficient and polite. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! We will continue to do our best and you made us all happy. Each time reached out, not much help at all. Customer service are fantastic very helpful. So out of pocket for a tracksuit and a tracksuit jacket. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Here are 8 tips for writing great reviews. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Customer service are fantastic very helpful. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Cheers! We are hoping that you will continue to support us and we will be looking forward to hearing from you again. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. They came in great condition. Told that no jackets left and to choose another. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. Free shipping for many products! Can you please respond to our request for your information so we can look into this matter? Keeps him really warm and it's really good quality. We can't wait to hear from you again. They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. More importantly the product lived up to their claims. REVIEWS. ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. I recently ordered a coat which I ordered the wrong size , I emailed the company and the response was immediate to sort my order out. Hi JessWe are sorry to hear that. Men's clothes shop Lorenzoveratti Lorenzoveratti Reviews 1,194 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 1% 1-star 7% Filter Sort: Most relevant JB JB 1 review GB 4 hours ago Faulty products Ordered few times from these. The mercury has dropped. Goodwill offered but only on condition I buy another jacket. Hi LauraWe are happy that your son's birthday present came on time. It goes against our guidelines to offer incentives for reviews. Check out what 1,094 people have written so far, and share your own experience. One happy teenager. Here are 8 tips for writing great reviews. ruched ribbed midi dress; Thank you. All rights reserved. Very warm, comfortable fit. (You may need to consult other articles and resources for that information.). Free shipping for many products! Sending a new coat to replace. recommend. And the only thing making us accept the colder seasons with open arms is the iconic debut collection from Lorenzo Veratti. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Cheers! We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Cheers! Unfortunately I recently sent the coat back. Hi MikeyWe are happy to hear that we were able to help you out. I received an IMMEDIATE response and one very much to my satisfaction. Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! We are looking forward to hearing from you again. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. SIZE AND FIT hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. Do you agree with Lorenzoveratti's 4-star rating? This is the Lorenzo Veratti company profile. Thank you and we are looking forward to hearing from you again. I would shop here again. His friends are complimenting the coat already and I will be sending them your way! We will continue to do our best and you made us all happy. Thank you for shopping with us. I contacted the company who were only too happy to exchange it at no extra cost. Hi LauraWe are happy to help. They came in great condition. Lorenzo Veratti - Not To Miss | Cheap Sale | Latest Fashion Trends We believe we already explained everything to you in your previous review about the situation. Anyone can write a Trustpilot review. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . My Son is very fashion conscious and up-to-date on all the trends. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. We appreciate all the wonderful things you said about our products. Hopefully, this will not be the last time that we will hear from you. Hi WendyWe want to thank you for sharing us your recent experience with us. Cheers! We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Highly Recommend. Outstanding clothing selection & the quality is superb! Shopping & retail. Disclaimers Well made throughout with lovely detailng and good quality material. We ordered with high hopes and we were delighted to not be disappointed. Lost tracksuit disappointed overall Ordered a tracksuit from them and item has been lost in the post told me an internal investigation into this will take 28 days before anything will be done this is after waiting 2 weeks for my delivery to arrive at which point I will be told a refund will take up to 7-14 days in other words sold a product they didnt have enough of pawned customer off to keep money to earn interest off of possibly.Emailed several times to be told nothing can be done until the investigation is conducted. is lorenzo veratti a good brand. We also ensure all reviews are published without moderation. Did you mention to our support team about your faulty tracksuit? is lorenzo veratti a good brand - Wendy.work We appreciate that you share this with us. lorenzo veratti iconology jeans size 36 Waist | eBay Yes, it has been delivered, but it was not delivered to us. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Thank you for choosing to shop with us, we value the trust you put in our brand. Thank you, and we are looking forward to doing business with you again. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Cheers! Sent back at my cost. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. The .htaccess file contains directives (instructions) that tell the server how to behave in certain scenarios and directly affect how your website functions. EMAIL CUSTOMER CARE. CTRL + SPACE for auto-complete. Was very satisfied with the product and so was my grandson. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. Very professional company and can tell they care about there customers. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. Hi MirfiWe are glad that you are happy with your purchase. Either way, please contact your web host immediately. I reported it to customer service and expected to get fobbed off as you would with a high street store. Thanks again for sharing such a positive experience. Each time reached out, not much help at all. We are looking forward to hearing from you again. Sent back at my cost. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. I was kept updated about the order and deliver date and time. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Cheers! Thank you. Anyone can write a Trustpilot review. Brought a pair of jeans for my boyfriend for Christmas. Great to deal with a company that genuinely care about their customers and go above meeting expectations. You are a wonderful customer and your patience with the whole process was just exceptional. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Cheers! We believYYourill reach many. Lorenzo Veratti. Lorenzo Veratti Denim Jeans | Mens Arti Washed Jean Indigo People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Lorenzo Veratti Hoodies | Mens Delaware Hoodie Black 113.44 53.28 Select options; Sale! I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Companies can ask for reviews via automatic invitations. Lorenzo Veratti Mens Black Jeans Size 34" Waist | eBay We want to thank you for your continued support and we are hoping that you will continue to support the brand in the years to come. We understand how you feel. Thank you for purchasing and the recommendation is very much appreciated. We received many returns and we did not encounter any problems with our postcode. Contact Us He turns heads and is asked where to buy them. linktr.ee/lorenzoveratti. is lorenzo veratti a good brand. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Cheers! However it was completely the opposite. It is our pleasure assisting a wonderful customer like you. Your review is appreciated. We are happy that you received your order in no time. There is more business coming your way from us and his buddies. Thanks again for sharing such a positive experience. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. We appreciate the support and we are looking forward to doing business with you again. The. All rights reserved. Cheers! The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful.