Like Tesla, Rivian will also provide a concierge service for repairs and maintenance, including mechanics working out of mobile service vans who can show up for repairs in buyers' own driveways or office parking lots. Super minimal vs. every ICE vehicle I've owned. Rivians will have 4 electric motors though so that is potential 4 problem points that could all go out at different times due to weird variables. Some EVs have had a very wide range of quality with their motors and it's yet to be seen if Rivian will have problems in this regard. The eight-year/175,000-mile policy covers the battery pack and electric. In addition to on-demand repairs, the company told Car and Driver that it plans to open more than 40 service centers across the country in the coming year. You can also get special tires for the Rivian R1S. Do Rivian vehicles have a battery management system? The Rivian's relatively short overall length of 217.1 inches (versus 232.7 for the F-150 Lightning) does take a nibble out of the rear half of its crew cab, but rear legroom felt similar to that . 2015 Tesla Model S 85D, 2019 Toyota 4Runner TRD OffRoad. Products are underwritten by third-party insurance providers including Nationwide Mutual Insurance Company and Affiliated Companies, and The Cincinnati Insurance Company or one of its wholly-owned subsidiaries, The Cincinnati Indemnity Company, The Cincinnati Casualty Company or The Cincinnati Specialty Underwriters Insurance Company. Rivian Insurance is seamless from the start. cost just under $78,000 . At that price, it was to come in LA Silver with 21 inch "Road" wheels that are aluminum wheels with a machined face with high gloss anthracite. Key Topics & News Key Topics & News . For the latest information and details on ourlease and finance programsfill out the contact formforthe latest updates. A full list of warranty coverage will be located in the Warranty Guide prior to production vehicles being available for purchase. To make things more convenient (and less expensive) we can also cover your property with homeowners' and rental policies and give you that extra peace of mind with an umbrella policy that applies to your home or rental and your vehicles. Other notable. We estimate this expense based on the cost of a typical "zero deductible" extended warranty for the vehicle, minus the estimated amount of that cost that consists of the warranty provider's overhead and profit. This starts with a detailed assessment of your fleets operation. Tire rotations of course. Subject to underwriting guidelines, review, and approval. Rivian chargers are compatible with all CCS1 electric vehicles, both passenger and commercial vehicles forfleet, home and depot charging. Finally, the app allows users to track the vehicles progress and request further information or updates. This is the estimated expense for repairs not covered by the vehicle manufacturer's warranties over the five years from the date of purchase, assuming 15,000 miles are driven annually. Another service, called Rivian Remote Care, also monitors vehicle telematics to alert owners when service or maintenance is required and provide over-the-air updates for electronics. The electric automaker is gearing up to launch its first two modelsthe R1T pickup truck and the mechanically similar R1S SUVand both will come standard with one of the longest warranty coverage terms in the auto industry at eight years or 175,000 miles. Amazon holds a roughly 20% stake in Rivian as of Sept. 30. The base level was originally the R1S Explore and it was to start at $73,575 with the dual motor AWD and Standard range battery pack. You can request service 24/7 directly through the Rivian app or by calling Rivian Service Support. For additional coverage, we have also established a network of Rivian-Certified Collision Centers to handle bodywork and collision repairs. Our fleet of Mobile Service vehicles staffed with Rivian Technicians can perform the majority of service needs right at your home, even if you're not there. According to Rivian, OTAs include enhancements to entertainment, digital experience, vehicle dynamics, range, efficiency, battery management algorithms, thermal management, and more. Adam Ruggiero is the Editor in Chief of GearJunkie and host of the GearJunkie Podcast. Actual savings may vary by state, coverage selections, rating factors and policy changes. This is the amount by which the value of a vehicle declines from its purchase price to its estimated resale value. Drew Dorian is a lifelong car enthusiast who has also held a wide variety of consumer-focused positions throughout his career, ranging from financial counselor to auto salesperson. While your vehicle is serviced, Rivian will provide a loaner and drop off your vehicle when service is complete. They're not unobtainable, of course, and are generally in line with other upscale electric vehicles. We are available Mon-Fri, 7 AM to 7 PM CDT at(888) RIVIAN8orinsurancesupport@rivian.com. Our Rivian Certified Collision Centers can perform body repairs necessary to bring your vehicle to like-new condition. . A benefit of using our TCO tool is that you can easily compare the five-year totals for different vehicles and make a more informed choice. We say . Going that route, if you want the "all the bells and whistles" version of the R1T, your aim is for the Adventure with the original powertrain setup, the Quad Motor (one motor per wheel!) Rivian Forum Rivian R1T & R1S News, Pricing & Order Rivian Forum - Rivian R1T & R1S Community and Owners Club. 2022 Rivian R1T 2022 Rivian R1T . FleetOS unifies full fleet telematics, charging, maintenance, purchasing and resale into a single platform. This service can also handle many repairs for official Rivian gear and accessories, like the Camp Kitchen. Rivian Insurance Services, LLC is an Illinois domiciled insurance agency. Subscribe to learn about our latest news, updates and adventures. To this end, Rivian vehicles connect via Wi-Fi or cellular signal for important upgrades and improvements called OTAs (over-the-air updates). (However, we do not account for other types of cash rebates or incentives because of the variability of those offers and their eligibility requirements.) Feel free to contact Rivian Insurance Advisors by phone or email. Through it, Rivian will notify customers of required maintenance and proactive service. Like its truck sibling, the R1S offers up to 14.5 inches of ground clearance for better off-road performance and Rivian claims the R1S should offer excellent acceleration with acceleration to 60 in as quick as 3.0 seconds. In order to estimate certain mileage-dependent costs, we assume that vehicles will be driven 15,000 miles per year. Driver+ is designed to support drivers and does not replace their attention, judgment, and need to control the vehicle. Sets new standards for safety, performance and longevity in fleet vehicles, Interiors designed for superior driver comfort and ergonomics, Includes flexible, industry-leading warranties, ADAS technologies that help increase driver safety and operating efficiency, Configurable models ranging from 500 to 700 cubic feet of cargo capacity, with options for integrated factory upfitting, Our proprietary management platform, designed to optimize and automate fleet operations to help improve your total cost of ownership and maximize uptime, Comprehensive trip oversight, remote diagnostics and collision reports designed to improve driver safety, Easy purchasing, leasing and resale that will simplify ownership, Integration with non-Rivian products to manage mixed-vehicle fleets, Cloud-based tools conveniently accessible on multiple devices, Engineered specifically for fleets to help achieve an exceptional total cost of ownership, Our team of experts work with you from initial planning to installation providing a full turnkey site deployment solution, AC and DC chargers compatible with CCS1 electric vehicles, 24/7 monitoring and over-the-air troubleshooting, with maintenance and repairs through Rivian Mobile Service and Service Centers, Up to 100% of electricity consumption can be matched with renewable energy to help you reach your sustainability goals, Rivians connected vehicle platform enables us to remotely identify and resolve many service needs to proactively prevent downtime, Rivian Mobile Service, our network of technicians, arrive where you need us, maximizing your fleets uptime, For more extensive repairs, we will transport your vehicle to a Rivian Service Center, and return it to you, ready to resume duty, Customized warranty coverage is easy to manage through Rivian FleetOS. This is the interest expense on a loan in the amount of the Total Cash Price, assuming a 10% down payment and a loan term of 60 months. Namely, how are you supposed to get your electric pickup truck or SUV serviced if something goes haywire? If you need vehicle service, you can report vehicle issues and request a service appointment in the Rivian app or by calling the Rivian Service Support Team at (855) RIVIAN5. However, Rivian advises customers to chat with a mobile technician or online service tech before opting for third-party service and repair. We designed Rivian Insurance seamlessly into the ownership experience to make it simple, easy and less stressful. The Edmunds TCO estimated monthly insurance payment for a 2022 RivianR1T in North Dakota is: Receive pricing updates, shopping tips & more! How Driver+ can further reduce your premiums. Using a suite of sensors and our diagnostics platform, were able to proactively identify and resolve many issues without your Rivian ever leaving your sight. And it has partnered with some third-party technicians for various cosmetic repairs. Rivian experiences Demo drives Visit us Products Vehicles About our vehicles Features and functionality Battery and range Driver + Specifications General specifications Off-road performance Storage Gear Shop Orders and returns Adventure Gear Fleet Ownership Charging About charging On the road At home Service Servicing a Rivian vehicle As with the dual-motor and standard options, the Max battery pack doesn't exist yet. He was the recipient of the 2022 Outdoor Media Summit Editor of the Year award, and regularly co-hosts the industrys Gear Guide at both summer and winter Outdoor Retailer trade shows. The 2023 Rivian R1T is a futuristic-looking all-electric pickup truck that . We expect to make an announcement aboutthese services in the coming months. Rivian is building out a network of service centers to support all Rivian owners. RivianFleetOSis our clean sheet,fully integrated fleet management platform. Long warranty coverages and low-stress maintenance methods are certainly welcome advantages. A few recall service visits. Content on RivianOwnersForum.com is generated by its users. Average labour cost for EV repairs was US$58, while gasoline vehicles came in at US$25, and hybrids at US$22. They're not unobtainable, of course, and are generally in line with other. Why will some R1T powered tonneau covers be replaced? Their first responsibility is helping you get the most out of owning a Rivian. We may earn a commission for purchases made through our links. Currently, visits to our service centers are by appointment only. Our current service centerlocations include: Vancouver Service Center13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, Phoenix Service Center1075 East Salter Drive,Phoenix, AZ, 85024, Costa Mesa Service Center261 Briggs Avenue, Costa Mesa, CA 92626, El Segundo Service Center401 Coral Circle, El Segundo, CA 90245, San Diego Service Center9530 Cabot Drive, San Diego, CA 92126, San Jose Service Center660 N King Rd, San Jose, CA 95133, South San Francisco Service Center206 Utah Avenue, South San Francisco, CA 94080, West Sacramento Service Center1050 Triangle Court, West Sacramento, CA 95605, Denver Service Center3893 Steele Street, Denver, CO 80205, Miami Service Center6955 NW 52nd St, Miami, FL 33166, Orlando Service Center1026 Jetstream Drive, Orlando, FL 32824, Atlanta Service Center2333 Defoor Hills Rd NW, Atlanta, GA 30318, Chicago Service Center2033 West Walnut Street, Chicago, IL 60612, Normal Service Center2430 Electric Avenue, Normal, IL 61761, Olathe Service Center601 North Lindenwood Drive, Olathe, KS 66062, Chelsea Service Center25 Griffin Way, Chelsea, MA 02150, Minneapolis Service Center6980 Oxford Street, Minneapolis, MN 55426, Las Vegas Service Center1914 Mendenhall Drive, North Las Vegas, NV 89081, Brooklyn Service Center512 Johnson Avenue, Brooklyn, NY 11237, Cleveland Service Center9601 Granger Road, Cleveland, OH 44125, Memphis Service Center6936 Appling Farms Pkwy, Memphis, TN 38133, Nashville Service Center305 5th Ave N, Franklin, TN 37064, Austin Service Center622 Morrow St, Austin, TX 78752, Dallas Service Center2512 Hawes Ave, Dallas, TX 75235, Houston Service Center20221 Carriage Point Drive, Houston, TX 77073, Salt Lake City Service Center1830 West Redwood Depot Lane, Salt Lake City, UT 84104, Richmond Service Center2289 Dabney Road, Richmond, VA 23230, Bellevue Service Center620 116th Avenue Northeast, Bellevue, WA 98004. Whatever the company's value, it turns out that Rivian makes one hell of a little truck. Or even if you suffer a run-of-the-mill fender bender, where do you go to get it repaired or replaced? When launching a brand, even one as buzzworthy as Rivian, it helps to provide consumers with some peace of mind. The Explore package has been canceled by Rivian in August of 2022. Essentially an SUV version of the R1T, the Rivian R1S is an all-electric SUV aimed at consumers with active lifestyles with an affinity for enclosed storage. Content on RivianOwnersForum.com is generated by its users. Rivian Certified Collision Centers have been specifically chosen for their expertise in repairing our vehicles and providing best-in-class collision repair. The moment you need help, licensed Rivian Insurance Advisors are a phone call away for your insurance needs. Through it, Rivian will notify customers of required maintenance and proactive service. Like many wares from start-up electric vehicle brands, Rivian EVs are priced on the luxurious end of things. *Amount of discount varies by the insurance company. Our fleet management platformenables fleet managersto operatea safe,cost-effective fleetwith ease. Note that TCO is a comparative tool, not a predictive tool your actual five-year cost of owning a particular vehicle will vary depending on your personal circumstances, such as your driving history and the number of miles you drive. The upscale trim, the Adventure, starts at $74,075 and also comes with the same base options. Thats it for me so far. Our current service centerlocations include: Vancouver Service Center13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, Phoenix Service Center1075 East Salter Drive,Phoenix, AZ, 85024, Costa Mesa Service Center261 Briggs Avenue, Costa Mesa, CA 92626, El Segundo Service Center401 Coral Circle, El Segundo, CA 90245, San Diego Service Center9530 Cabot Drive, San Diego, CA 92126, San Jose Service Center660 N King Rd, San Jose, CA 95133, South San Francisco Service Center206 Utah Avenue, South San Francisco, CA 94080, West Sacramento Service Center1050 Triangle Court, West Sacramento, CA 95605, Denver Service Center3893 Steele Street, Denver, CO 80205, Miami Service Center6955 NW 52nd St, Miami, FL 33166, Orlando Service Center1026 Jetstream Drive, Orlando, FL 32824, Atlanta Service Center2333 Defoor Hills Rd NW, Atlanta, GA 30318, Chicago Service Center2033 West Walnut Street, Chicago, IL 60612, Normal Service Center2430 Electric Avenue, Normal, IL 61761, Olathe Service Center601 North Lindenwood Drive, Olathe, KS 66062, Chelsea Service Center25 Griffin Way, Chelsea, MA 02150, Minneapolis Service Center6980 Oxford Street, Minneapolis, MN 55426, Las Vegas Service Center1914 Mendenhall Drive, North Las Vegas, NV 89081, Brooklyn Service Center512 Johnson Avenue, Brooklyn, NY 11237, Cleveland Service Center9601 Granger Road, Cleveland, OH 44125, Memphis Service Center6936 Appling Farms Pkwy, Memphis, TN 38133, Nashville Service Center305 5th Ave N, Franklin, TN 37064, Austin Service Center622 Morrow St, Austin, TX 78752, Dallas Service Center2512 Hawes Ave, Dallas, TX 75235, Houston Service Center20221 Carriage Point Drive, Houston, TX 77073, Salt Lake City Service Center1830 West Redwood Depot Lane, Salt Lake City, UT 84104, Richmond Service Center2289 Dabney Road, Richmond, VA 23230, Bellevue Service Center620 116th Avenue Northeast, Bellevue, WA 98004. CAR MAINTENANCE . Rivian provides a bumper-to-bumper limited warranty for five years or 60,000 miles, on par with many luxury brands. Warranty and Maintenance Coverage. Initially available in 48 US states with more to come our vehicle policies also cover Rivian vehicle accessories as well as off-roading. Again, the R1T's Max battery doesn't exist yet, either. For new vehicles, the Total Cash Price displayed is the vehicle's True Market Value (TMV) price plus typically equipped options, destination charge, base tax and fees assessed by your state, and, if applicable, gas guzzler tax; less any widely available manufacturer-to-customer cash rebates. JavaScript is disabled. Can Rivian service vehicle gear and accessories? The upscale trim, the Adventure, starts at $79,075 and also comes with the same base options. On average, non-premium vehicles averaged US$33 in repair costs during those three months, while premium vehicles were US$69. We understand our vehicle, our technology and our repair costs better than anyone. Data for 2022 R1T Crew Cab Launch Edition 4dr Crew Cab AWD SB (electric DD) is not available. The majority of vehicle service calls can be completed via Mobile Service including any repairs that dont require a vehicle lift. Rivian General Discussion Forum Rivian Dealers, Prices And Orders Rivian Pictures Rivian R1S Discussions Rivian R1T Discussions RivianOwnersForum.com is an independent Rivian enthusiast website owned and operated by VerticalScope Inc. Unscheduled maintenance includes wheel alignment and the replacement of items such as the battery, brakes, headlamps, hoses, exhaust system parts, taillight/turn signal bulbs, tires and wiper blades/inserts. Request more information about Rivians commercial solutions. Basic battery charge and tire pressure are self evident; but what else? When the brand first debuted in 2018 with previews of its R1S and R1T models the idea of an all-electric, off-road-focused pickup and SUV was considered novel. Our range of charger installation options (including overhead, pedestalandwall mounts), cable lengths and cable management systems allow charging of vehicles of differentsizes and varied charge port location. In addition to its groundbreaking technology, Rivian also broke the mold with its approach to auto sales. AWD (add $6,000), Max battery pack (add $16,000), plus one of the five $2,500 optional colors; 20 inch All-Terrain Dark or 22 inch Sport Dark wheels ($3,500, either way); and either the Ocean Coast or Forest Edge vegan leather interior option ($2,000) for a grand total of $104,075. You'llbe able to report vehicle issuesand request a service appointment in the Rivian app or bycallingtheRivian Service Support Team at (855) RIVIAN5. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Our fleet of mobile service vans can perform a majority of vehicle care needs at your home, place of work or wherever your vehicle might be. For used vehicles, the Total Cash Price shown is the sum of the vehicle's Private Party TMV price in "clean" condition plus typically equipped options, and base tax and fees assessed by your state. What makes Rivian's charging solution different from competitors? If bundled by Nationwide, a 20% discount is the average annualized savings on home and auto premiums, compared to the stand-alone price of each policy, based on national data from May 2020. Roadside assistance is included with a warranty that lasts 5 years or 60,000 miles (whichever comes first). These shops received certification from Rivian to handle collision repair and bodywork. The Rivian R1T is expected to cost over $60,000, which means you'll likely want to get a full coverage policy with . Our 2022 Truck of the Year winner, the R1T was first out of the gate in Rivian's aim to provide adventure-oriented vehicles with potent electric powertrains and generous range on a single charge. By integrating the entire fleet experience, Rivian is able to reduce the total cost of fleet ownership to levels unmatched in the industry. Customers can also use the app to speak with a technician and request mobile service or roadside. He has dreamed of becoming a Car and Driver editor since he was 11 years olda dream that was realized when he joined the staff in April 2016. Unfortunately, as of August 2022, the Explore Package has been cancelled. This service includes roadside assistance (see below). . Normal tire rotation and balance - replaced one set. How do I service my vehicle if I do not live near a Rivian Service Center? Bottom line: Dont panic. Being new to the EV world, what type of maintenance requirements am I looking at? The premium has been determined based on annual premium data for defined driver profiles and coverages (liability, comprehensive and collision) from a major national insurer. 13551 Commerce Pkwy, #120, Richmond, BC, V6V 3A4, 1075 East Salter Drive,Phoenix, AZ, 85024, 206 Utah Avenue, South San Francisco, CA 94080, 1050 Triangle Court, West Sacramento, CA 95605, 2333 Defoor Hills Rd NW, Atlanta, GA 30318, 2033 West Walnut Street, Chicago, IL 60612, 601 North Lindenwood Drive, Olathe, KS 66062, 6980 Oxford Street, Minneapolis, MN 55426, 1914 Mendenhall Drive, North Las Vegas, NV 89081, 6936 Appling Farms Pkwy, Memphis, TN 38133, 20221 Carriage Point Drive, Houston, TX 77073, 1830 West Redwood Depot Lane, Salt Lake City, UT 84104, 620 116th Avenue Northeast, Bellevue, WA 98004. This consists of the base sales (or use) taxes, license and registration fees in your state, and gas guzzler tax if applicable. How can I schedule a service appointment? To complete the OTA, Rivian recommends connecting the vehicle over Wi-Fi (think: at home, in your garage), but these can also occur using your cellular data plan. Consider this article a primer on how Rivian owners, or prospective shoppers, should expect to handle routine maintenance or unexpected issues. Well review the repair plan with you and schedule a time thats convenient for service. RivianOwnersForum.com is an independent Rivian enthusiast website owned and operated by VerticalScope Inc. Insurance products and discounts not available for purchase in all states. Roadside assistance is part of Rivians mobile services. We are finalizing our plans for lease and finance programs. After creating the first Rivian manufacturing campus in Normal, Illinois, Scaringe began to work for over a decade to try and reach his goal. Best Toyota Highlander Hybrid Lease Deals, Best Land Rover Range Rover Evoque Lease Deals, Do Not Sell or Share My Personal Information, Ownership expenses are estimated for a five-year period, You are financing the vehicle using traditional financing, not lease financing, You have an above-average credit rating for the purpose of determining your finance rate, You are making a 10% down payment on the vehicle at purchase. The current industry standard for battery warranties is eight years or 100,000 miles. Where are Rivian Service Centers located? Heres how much you can expect to pay for each of the innovative off-road electric vehicles from the American-based brand, Rivian. Rivian provides a comprehensive solution to support you throughout your entire fleet electrificationjourney. Like many electric vehicles, the R1T places the battery under the passenger compartment to keep the center of gravity down; with a four-corner independent suspension capable of lifting itself on air springs, the R1T can deliver ground clearance of up to 14.5 inches. Can I insure more than my Rivian vehicle through Rivian Insurance? And while the direct-to-consumer model is in keeping with the brands cutting-edge approach, it comes with some drawbacks. We developed our warranties to keep you covered for years to come. It should also be noted that the dual-motor and Standard Range options don't exist as of yet and could potentially be canceled as well. This is the tax credit that is provided for under the Energy Policy Act of 2005. Full-size, mid-size, compact, crew-cab, extended cab, and regular cab. What is servicing an Electric Adventure Vehicle like? Note: Even if you do not finance your vehicle, the inclusion of financing cost in determining True Cost to Own is still appropriate because it reflects the estimated "opportunity cost" (i.e., the amount you may earn) if you invest the Purchase Price instead of using it to purchase the vehicle. For a better experience, please enable JavaScript in your browser before proceeding. The True Cost to Own calculations use the following set of assumptions: Using proprietary formulas, we calculate the five-year costs for the seven cost categories that make up the TCO (depreciation, insurance, financing, taxes & fees, fuel, maintenance and repairs). If you want to calculate the cost of charging, fill in how much you pay per kWh of electricity. Customers can also request service onRivians Support Center by starting a chat, via email at customerservice@rivian.com, or by calling 1-888-RIVIAN-1 (1-888-748-4261). . When calling about service, who do I call the Service Team or my Guide? Along with founder Stephen Regenold and Editorial Director Sean McCoy, Ruggiero graduated from the University of Minnesota School of Journalism. Rivian Certified Collision Centers have been specifically chosen for their expertise in repairing our vehicles and providing best-in-class collision repair. If you reserved your Rivian before the March 1 price hike, then your quad-motor R1T or R1S should cost about $69,000 or $71,000, respectively, before options. Rivian FleetOS Advanced fleet management. Rivian will indicate available OTAs through in-vehicle prompts or via the Rivian app. Your vehicle, app and the Rivian Service Team all connected through the Rivian Cloud work together seamlessly. Rivian insurance advisors can help you explore a number of different options available for protecting a Rivian, other vehicles and more. Looking forward to my R1T. For questions about Rivian Insurance, email a licensed Rivian Insurance Advisor at insurancesupport@rivian.com. Repairs made by trained technicians to ensure Rivian standards, Our collision centers provide a lifetime warranty on all repairs. You dont need to be present while the mobile technician works. While you will approach servicing your Rivian a little differently than other vehicles, the brand has planned for most owners needs and circumstances. Either a Rivian Technician will come to you or well have you drop your vehicle off at a service location. 13, Kia Shows Off EV9 Silhouette in New Teaser, 1993 Volkswagen Corrado SLC Is Today's BaT Pick, Tesla New 'Master Plan' Focused on Sustainability, 1989 Acura Integra Is Our Bring a Trailer Pick, GM Pausing Production at Full-Size Truck Plant.